
Comprehensive Guide to Title Review and Curative Work for Vonore Property Transactions
Buying or selling property in Vonore involves more than a signed contract; clear title is foundational to any successful real estate transaction. Our practice focuses on reviewing chain of title, identifying defects, and outlining practical curative options so buyers, sellers, and lenders can move forward with confidence. We explain what title issues mean for your transaction, discuss potential remedies, and coordinate with title insurers and other professionals. This service is intended to reduce surprises at closing and to provide a clear plan to resolve encumbrances, missing instruments, or filing errors that could otherwise delay or derail your deal.
When title issues arise in Monroe County or nearby areas, resolving them promptly preserves value and protects your interests. Whether you are completing a purchase, transferring property as part of an estate matter, or refinancing, title review and curative work identify defects like gaps in the chain of ownership, unresolved liens, or ambiguous easements. Our approach is practical and focused on getting deeds and records corrected, preparing necessary affidavits, and communicating with title companies and county offices to clear title efficiently. We aim to reduce risk and give you the documentation needed for a secure closing.
Why a Thorough Title Review and Curative Plan Matters
A thorough title review prevents costly surprises after closing by uncovering recorded issues, inconsistencies, and gaps in ownership before they become disputes. Curative work resolves defects through corrective deeds, affidavits, lien releases, or quiet title actions when necessary, protecting property value and marketability. For sellers, it facilitates smoother closings; for buyers and lenders, it reduces exposure to unexpected claims. Taking a proactive approach to title issues streamlines transactions, helps secure title insurance, and provides peace of mind that ownership will be marketable and that future transfers of the property will not be encumbered by unresolved defects.
About Jay Johnson Law Firm and Our Real Estate Practice in Tennessee
Jay Johnson Law Firm serves clients across Tennessee, including Monroe County and Vonore, with practical real estate solutions. Our team assists with title review, curative work, closings, and related transactional matters. We coordinate with county clerks, title insurers, and lenders to obtain records, draft corrective documents, and ensure accurate filings. With straightforward communication and a focus on resolving problems efficiently, the firm supports purchasers, sellers, and lenders through each step of the title clearance process. Our office in Hendersonville and remote services make it convenient for clients to receive timely guidance tailored to their transaction needs.
Understanding Title Review and Curative Work for Real Estate Transactions
Title review involves a detailed examination of public records, deeds, mortgages, easements, liens, and court filings to determine the legal status of property ownership. Curative work refers to the legal and administrative actions taken to fix defects that are discovered during that review. This may include preparing corrective deeds, obtaining releases of liens, curing recording errors, or coordinating quiet title actions when ownership is unclear. The goal of both review and curative work is to create clear, marketable title that can be insured and transferred without unexpected claims or obstacles at closing.
Many title issues are administrative and can be resolved through documentation and record corrections, while others require legal action to remove clouded ownership or competing claims. Effective curative work requires accurate review, proper communication with affected parties, and timely filings with county offices. It also often involves working with title insurance companies to ensure underwriting requirements are met. By identifying potential defects early and outlining practical remedies, parties can budget for resolution steps and avoid delays that threaten scheduled closings or financing.
What Constitutes a Title Defect and Curative Response
A title defect is any issue in the public record or chain of ownership that could impair marketable title. Common examples include missed filings, incorrect legal descriptions, unrecorded transfers, unpaid liens, or ambiguous easements. Curative responses vary depending on the defect and may include corrective deeds to clarify ownership, lien releases negotiated with creditors, affidavits from parties with knowledge of transactions, or petitioning the court for a quiet title judgment. The choice of remedy depends on the nature of the defect, the parties involved, and the requirements of the title insurer or lender involved in the transaction.
Key Elements of a Title Review and Typical Curative Steps
A thorough title review examines chain of title, recorded encumbrances, judgments, taxes, and any recorded restrictions or easements. Typical curative steps include preparing and recording corrective deeds, obtaining lien releases, drafting affidavits to clarify facts, and preparing documents required by title underwriters. In some cases, negotiating payoff or settlement of outstanding claims is necessary. The process also involves verifying legal descriptions, confirming the authenticity of signatures, and ensuring that necessary consents or releases have been recorded so the property can transfer cleanly to a new owner or be used as collateral for financing.
Key Terms and Glossary for Title Review and Curative Work
Understanding common title terms helps property owners and transaction participants make informed decisions. The glossary below covers frequently encountered concepts such as chain of title, encumbrance, quiet title, and lien release. Familiarity with these terms prepares clients to discuss issues and remedies more effectively. If a specific term arises in your transaction, we provide plain-language explanations and detail how it affects the closing or curative strategy. Clear communication about these concepts reduces confusion and ensures all parties understand the implications of title defects and the proposed steps to resolve them.
Chain of Title
Chain of title refers to the sequential record of ownership transfers for a parcel of property from the original owner to the current owner. It is established through recorded deeds and other instruments that demonstrate how title passed over time. Gaps, missing links, or unrecorded transfers in the chain can create uncertainty about who holds legal title and may require curative documentation or court action to resolve. A clean chain of title is essential for marketability and for title insurance underwriters to provide coverage for the current transaction.
Quiet Title
A quiet title action is a court proceeding used to resolve competing claims to property or to remove clouds on title. When competing interests, unknown heirs, or unresolved claims appear in the record, a quiet title lawsuit clarifies ownership by obtaining a judicial determination. This remedy is appropriate when informal curative documents are insufficient to resolve disputes. A successful quiet title judgment clears the title for future transactions and can satisfy title insurers’ requirements when other curative steps cannot fully address the issue through administrative record correction.
Encumbrance
An encumbrance is any claim, lien, restriction, or interest that limits the property owner’s free use or transfer of land. Common encumbrances include mortgages, judgment liens, tax liens, easements, and covenants. Some encumbrances are acceptable and disclosed in closing documents, while others must be removed or settled before a clean closing can occur. Curative work frequently focuses on resolving these encumbrances through releases, payoffs, negotiated settlements, or clarifying agreements that permit the transaction to proceed under clear terms.
Lien Release
A lien release is a recorded document that removes a previously recorded lien from the title once the underlying obligation has been satisfied. Lien releases are often issued after mortgages, mechanics’ liens, or judgment liens are paid or settled. Recording an accurate release with the county clerk is a critical curative step to ensure the lien no longer clouds title. Without a proper release in the public record, lenders and buyers may require additional steps to verify that no encumbrance remains on the property.
Comparing Limited Title Review to Comprehensive Curative Services
When addressing title issues, parties may choose a limited review aimed at identifying obvious defects or a more comprehensive curative approach that corrects deeper issues throughout the chain of title. A limited review might suffice for a straightforward closing where the title report shows only minor administrative issues that can be quickly corrected. In contrast, a comprehensive approach examines historical records and considers court remedies, settlement negotiations, and coordination with insurers. The right option depends on risk tolerance, transaction complexity, and lender or insurance requirements.
When a Limited Title Review May Be Appropriate:
Minor Recording Errors or Administrative Corrections
A limited review often suffices when errors are clearly administrative, such as a misspelled name, a transposed legal description line, or a missing page in a recorded instrument that does not affect ownership rights. In these cases, corrective deeds, affidavits of scrivener’s error, or re-recording of documents can resolve the problem quickly. Title underwriters commonly accept such administrative curative documents, allowing closing to proceed without lengthy litigation, provided the corrective documents are properly executed and recorded in the relevant county office.
Single Outstanding Lien with Willing Creditor
When the only outstanding issue is a single lien or judgment and the creditor is identifiable and willing to provide a release upon payment or settlement, a limited approach can be effective. The parties can negotiate payoff and obtain a recorded lien release, which clears that specific cloud on title. This route avoids more extensive investigation or litigation when the path to resolution is clear and cooperation is likely. Documentation of the payoff and the recorded release are essential components to ensure the title is marketable at closing.
When a Comprehensive Curative Strategy Becomes Necessary:
Unclear Chain of Title or Multiple Competing Claims
A comprehensive curative strategy is often necessary when the chain of title shows missing links, conflicting transfers, or potential claims from unknown heirs or prior owners. These situations require deeper record examination, possible outreach to interested parties, and sometimes judicial actions like a quiet title suit to definitively resolve ownership. Comprehensive work ensures the title is cleared in ways that administrative fixes cannot address, producing a solid record for future transfers and satisfying title insurers and lenders that a thorough resolution has been achieved.
Multiple Encumbrances or Complex Lien Issues
When a property has multiple liens, disputed claims, or liens that are difficult to release, resolving title may require negotiation, payoff structuring, or coordinated settlements with several parties. A comprehensive approach manages communication among lienholders, prepares settlement documents, and ensures correct recording to remove clouds on title. This method is appropriate when piecemeal fixes are insufficient and a coordinated legal strategy is needed to reduce the risk of post-closing challenges and to secure clear title acceptable to lenders and buyers.
Advantages of Pursuing Comprehensive Title Curative Work
A comprehensive curative approach reduces the likelihood of future title disputes by addressing historical and complex issues that a limited review might miss. It provides a more durable solution that improves marketability and can prevent costly litigation down the road. Comprehensive work also often satisfies underwriting requirements for title insurance, allowing buyers to obtain coverage and lenders to move forward with financing. By resolving deeper problems now, parties preserve property value and minimize the chance of surprises that could interfere with resale or transfer in the future.
Comprehensive curative work supports smoother closings by coordinating all remedial steps ahead of time and ensuring that all necessary documents are prepared and recorded correctly. This approach reduces last-minute hurdles at closing and gives all parties confidence that the title is defensible. When multiple stakeholders are involved—lenders, insurers, heirs, or prior owners—comprehensive work manages these relationships and documentation concurrently, which often saves time and cost compared to resolving each new issue as it arises after closing.
Improved Marketability and Transferability
Clearing all known title defects and properly documenting resolutions increases a property’s marketability and reduces the burden on future transfers. Buyers and lenders prefer properties with recorded, unambiguous histories; clearing title problems now prevents future buyers from inheriting unresolved issues. A thorough curative record, including releases, corrective deeds, and court orders if needed, creates a reliable chain of title for subsequent conveyances. This helps maintain property value and reassures parties considering finance or investment in the property.
Reduced Risk of Post-Closing Litigation
Addressing title defects through comprehensive curative work reduces the chance of disputes or claims after closing that can result in litigation. By documenting and resolving issues in the public record and, where necessary, obtaining judicial determinations, property owners limit uncertainty about ownership and rights. This preventive focus often saves time and expense later and provides a clearer path to enforceability and resale. Parties who invest in comprehensive curative measures benefit from a greater degree of legal certainty regarding the property’s status.

Practice Areas
Real Estate Services
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Practical Tips for Managing Title Review and Curative Work
Begin Title Review Early in the Transaction
Starting a title review at the outset of negotiations gives you time to identify and address defects without delaying closing. Early review allows for budgeting for curative steps, obtaining necessary records, and contacting interested parties to secure releases or clarifying affidavits. It also gives lenders and title insurers adequate time to assess underwriting requirements. Proactive timing reduces last-minute rushes that can increase cost and stress and makes it more likely that cures will be accepted prior to closing, providing a smoother path to transfer or financing.
Keep Clear Records and Documentation
Coordinate with Title Companies and Lenders
Engage the title insurer and lender early to understand their underwriting standards and what documentation they will require to insure and finance the transaction. Title companies often have specific forms or language they require for releases, affidavits, and corrective deeds. Aligning curative work with these expectations prevents surprises at closing and ensures that recorded documents meet insurer and lender requirements. Early communication can streamline approvals and reduce the likelihood of late-stage deficiencies that delay closing.
When to Consider Title Review and Curative Services in Vonore
Consider title review and curative services whenever there is uncertainty in the public record, when the title report reflects outstanding liens or encumbrances, or when prior transfers appear inconsistent. These services are also important when property is inherited, when a long chain of ownership includes distant or unknown parties, or when old filings and clerical errors create ambiguity. Addressing title issues proactively reduces closing risk and protects the investment and financing options associated with the property.
You should also consider curative work when a lender or title insurer requests specific documentation or when you plan to market the property in a way that requires clear, insurable title. Even seemingly minor defects can become significant obstacles in future sales or refinances. Early assessment and resolution help preserve property value and ensure a smoother transaction, whether you are buying, selling, refinancing, or transferring property as part of an estate matter.
Common Situations That Trigger Title Review and Curative Actions
Common circumstances include discovering unpaid taxes, mortgage or judgment liens, ambiguities in legal descriptions, or missing signatures on prior deeds. Other triggers are claims by heirs, unresolved easements, or errors in recording instruments that affect ownership. Transactions involving older properties, estate transfers, or parcels with a complex history often require deeper investigation. Identifying these situations early helps determine whether administrative corrections will suffice or if court action is required to secure clear title for the transaction.
Estate Transfers with Missing Heirs or Ambiguous Wills
When property transfers through inheritance and heirs cannot be located or wills contain ambiguous language, the chain of title may be uncertain. Curative work can include locating heirs, obtaining heirship affidavits, and, when necessary, initiating court proceedings to clear title. Resolving these issues ensures that the inherited property can be sold or refinanced with confidence. Proper documentation and, if needed, judicial determinations help finalize ownership so the estate administration does not continue to cloud title for future transactions.
Old Mortgages or Liens Not Properly Released
Older mortgages and liens that were paid but not released can remain on the public record as clouds on title. Curative steps include obtaining payoff documentation, contacting lienholders to secure recorded releases, and preparing corrected recordings when necessary. Where lienholders are difficult to locate, negotiating settlements or obtaining court orders may be required. Clearing recorded liens is essential before a buyer will proceed or a lender will finance, making this a frequent reason for curative engagement in real estate transactions.
Errors in Legal Descriptions or Recording Mistakes
Clerical errors, incorrect legal descriptions, or omitted pages in recorded instruments can create ambiguity about property boundaries or ownership. Curative actions include preparing corrective deeds, submitting affidavits of scrivener’s error, or re-recording documents with accurate descriptions. Survey work may be used in conjunction with legal documentation to clarify boundaries. Ensuring records accurately reflect the intended conveyance reduces disputes and supports the marketability of the property for buyers and lenders.
Local Support for Title Matters in Vonore and Monroe County
Jay Johnson Law Firm provides local support for title review and curative work for clients in Vonore, Monroe County, and surrounding communities. We assist with document preparation, record retrieval, and communication with county offices and title companies to clear title issues efficiently. Clients receive clear guidance about recommended curative steps, expected timelines, and likely costs. Our goal is to help transactions proceed as smoothly as possible by addressing title obstacles before they affect closing or financing decisions, offering practical solutions aligned with local procedures.
Why Choose Our Firm for Title Review and Curative Services
Our firm focuses on practical resolution of title defects by coordinating with public offices, title underwriters, and lenders to ensure accurate and timely filings. We prioritize clear communication so clients understand the nature of defects, the steps required to cure them, and realistic timelines for resolution. This client-centered approach reduces uncertainty and supports better planning for closings and financing needs, allowing clients to make informed decisions about their property transactions.
We take a problem-solving approach that includes thorough record review, preparation of corrective documents, and, when necessary, pursuing judicial remedies to obtain definitive resolution. By aligning curative actions with the expectations of title companies and lenders, we aim to produce outcomes that support successful closings. Our familiarity with county recording practices and title underwriter requirements helps streamline processes and minimize the risk of repetitive filings or unexpected obstacles that delay transactions.
Clients benefit from responsive communication and a focus on practical remedies that get transactions to closing. Whether addressing a simple recording error or managing a complex chain of title with multiple stakeholders, we provide clear options and work to implement the chosen solution efficiently. For clients in the Vonore area, our local knowledge and attention to administrative and legal detail help protect property interests and support reliable marketability for present and future transfers.
Contact Jay Johnson Law Firm for Title Review Help in Vonore
How Our Firm Manages Title Review and Curative Work
Our process begins with a thorough review of available public records, the title report, and any documentation provided by the client or title company. After identifying defects, we outline recommended curative steps, required documents, and an estimated timeline. We then prepare necessary instruments, coordinate with lienholders or other parties, and ensure accurate recording with county offices. If litigation is required, we explain the process and manage filings. Throughout, we keep clients informed about progress and next steps so they can plan for closing and financing requirements.
Initial Title Review and Issue Identification
The first step is a complete review of the title report, recorded deeds, liens, and public records to identify any clouds or defects. This includes checking chain of title, encumbrances, judgments, and tax records that may affect marketability. We document each issue, assess its potential impact on the transaction, and prioritize defects according to severity. This initial analysis informs the recommended curative strategy and provides clients with a clear assessment of what will be required to achieve insurable, marketable title.
Gathering and Analyzing Public Records
We obtain recorded deeds, mortgages, liens, easements, and relevant court filings from county offices to assemble a complete chain of title. Careful analysis helps reveal recording gaps, conflicting instruments, or omitted documents. Verifying legal descriptions and comparing records across time reduces the likelihood of oversight. This foundational work determines whether administrative corrections will suffice or whether deeper curative measures are necessary to clear title for transfer or financing.
Documenting Defects and Advising on Remedies
Once defects are identified, we document each item and propose practical remedies tailored to the issue and transaction timeline. Remedies may include corrective deeds, lien releases, affidavits, or, in complex cases, court action. We provide guidance on likely costs and coordinate with title companies and lenders to ensure the proposed solutions meet underwriting requirements. Clear recommendations and a roadmap for resolution help clients make informed decisions about proceeding with the transaction.
Implementing Curative Measures and Coordination
After selecting a curative strategy, we prepare the necessary legal documents, contact affected parties for releases or affidavits, and coordinate payoffs or settlements when liens are involved. This step also includes submitting corrected documents to county recording offices and working with title underwriters to confirm acceptance. Our role is to manage the administrative and legal steps required to eliminate clouds on title while keeping clients and other transaction participants informed of progress and any additional documentation that may be needed.
Preparing Corrective Documents and Releases
We draft corrective deeds, reconveyances, or affidavits designed to address recording errors and clarify ownership. For outstanding liens, we prepare payoff agreements and coordinate receipt of recorded lien releases. Ensuring that documents are properly executed and contain accurate legal descriptions is essential to prevent future recording problems. We also confirm that county recording requirements are satisfied so that the curative steps are effective in the public record.
Liaising with Title Companies and County Offices
Effective curative work requires communication with title insurers and county clerks to confirm that submitted documents meet recording and underwriting standards. We follow up to confirm recordings are processed and address any objections posed by underwriters. This liaison role reduces the risk of rejected documents or additional requested corrections and helps ensure the title report reflects the corrected information in time for closing or financing decisions.
Resolution and Final Confirmation for Closing
The final step confirms that all curative actions have been recorded and accepted, title insurance requirements are met, and the title report reflects clear ownership. We provide clients with documentation showing releases, corrected recordings, and any court orders obtained. This confirmation allows buyers, sellers, or lenders to proceed to closing with confidence that title issues have been addressed. Where litigation was necessary, we secure final judgments and ensure the record reflects the court’s resolution.
Final Review of Recorded Documents
After recordings are completed, we perform a final review to ensure all documents were filed correctly and that the title report reflects the changes. This includes checking recordings for accurate legal descriptions and ensuring that releases are indexed properly. Any remaining discrepancies are addressed promptly to prevent last-minute surprises. The final review provides a documented trail showing that curative steps were properly executed and recorded in the relevant county offices.
Delivering Closure Documents and Next Steps
Once curative work is complete, we deliver closing-ready documentation to the parties and title company, including copies of recorded releases, corrective deeds, and any court orders. We outline any remaining steps the parties should follow after closing, such as confirming insurance updates or recording additional deeds. Providing this comprehensive wrap-up helps ensure a smooth closing and that the property remains marketable for future transactions.
Frequently Asked Questions about Title Review and Curative Work
What is title curative work and when is it needed?
Title curative work refers to the legal and administrative steps taken to resolve defects or clouds in the public record that affect a property’s marketability. Examples include correcting recording errors, obtaining lien releases, preparing corrective deeds, and, if needed, pursuing court actions to determine ownership. The goal is to establish clear title so the property can be insured, financed, and conveyed without unexpected claims. When curative work is required depends on the findings of the title review. If the title report shows missing or conflicting documents, unpaid liens, or ambiguous transfers, curative steps should be taken before closing to avoid delays, financing problems, or post-closing disputes. Early assessment helps identify the most efficient remedies.
How long does it take to clear title issues?
The time required to clear title issues varies depending on the complexity of the defects and the cooperation of third parties. Simple administrative corrections and lien releases can often be completed in a matter of days to weeks once parties are reachable and payoffs are arranged. Preparing and recording corrective instruments typically follows a predictable timeline based on county recording schedules. More complex matters such as locating missing heirs, negotiating settlements with multiple lienholders, or pursuing court remedies can take several months. Communicating early with title companies and lenders helps set realistic expectations and can expedite certain steps, but unpredictable searches and negotiations may extend the timeline.
Will title insurance cover defects found after closing?
Title insurance protects against many covered title defects that existed prior to the policy’s effective date, but its scope depends on the policy terms and the specific defect. Some underwriters require curative steps or documentation before issuing or expanding coverage. If a defect is discovered and covered by the policy, the insurer may provide defense or indemnity subject to policy limits and exclusions. Because coverage rules and exceptions can be complex, it is important to review the title policy, discuss coverage limits with the title company, and address defects proactively. Resolving issues before closing often makes it easier to obtain the desired level of insurance protection for the transaction.
What costs are involved in curative work?
Costs for curative work depend on the type of remedy required. Administrative fixes such as preparing and recording corrective deeds, securing lien releases, and paying recording fees incur modest legal and filing costs. Payoffs for outstanding liens or mortgages will reflect the amount owed to creditors, plus any negotiated settlement amounts when creditors are willing to accept less. If litigation is necessary, costs increase to include court filing fees, service costs, and legal representation for trial and appeals if any. We provide cost estimates after initial review and suggest the most cost-effective remedies where possible, balancing speed, expense, and the need for a durable resolution.
Can simple recording errors be fixed without going to court?
Yes, many simple recording errors can be corrected without court involvement using corrective deeds, affidavits, or re-recording of documents with proper signatures and notarization. When the error is clerical or administrative—such as a misspelled name or omitted page—a properly executed corrective instrument filed with the county clerk usually resolves the issue. However, if the error implicates conflicting claims of ownership or if third parties refuse to cooperate, court intervention may be necessary. Determining the appropriate path requires a careful review of the records and confirmation of the parties involved in the instrument.
What is a quiet title action and when is it appropriate?
A quiet title action is a lawsuit filed to determine the rightful owner of property or to remove competing claims from the public record. It is appropriate when parties cannot agree, when heirs or claimants cannot be located, or when recorded matters cannot be resolved through ordinary curative documents. A court judgment from a quiet title action provides a definitive resolution that is recorded and makes title more certain. Because quiet title actions involve litigation, they take longer and cost more than administrative fixes. They are used when less intrusive remedies are insufficient to clear the cloud on title and when a final judicial determination is necessary to protect marketability.
How do liens on title get released?
Liens are typically released by the lienholder once the underlying obligation is satisfied, such as paying off a mortgage or settling a judgment. The lienholder then issues a recorded lien release or satisfaction document that must be filed with the county recorder to remove the encumbrance from the public record. Properly recorded releases are essential to clear title. If a lienholder cannot be located or refuses to cooperate, negotiation or court action may be required. In some cases, settlement agreements or court orders are obtained to remove the lien when direct release is unavailable, which can then be recorded to clear title for future transactions.
What should buyers do if the title report lists easements or restrictions?
When the title report lists easements or recorded restrictions, buyers should review the documents to understand the scope and impact of those rights on property use. Some easements are routine and do not prevent normal residential or commercial use, while others may limit development or access in a way that affects the buyer’s plans. It is important to confirm how the easement is described and whether any party has enforcement rights. If an easement raises concerns, options include negotiating easement modification, obtaining a written agreement clarifying use, or factoring the restriction into the purchase decision. In some cases, title insurance may provide coverage for certain issues related to easements, depending on policy terms.
Who pays for curative work in a typical real estate transaction?
Responsibility for curative work costs is negotiable and often addressed in the purchase contract. Sellers commonly resolve title defects identified in the title report as a condition of closing, especially if they affect marketability. However, buyers and sellers may negotiate who pays for specific curative steps, with some costs split or addressed through adjustments at closing. Lenders and title companies may also require certain actions to be taken before financing or issuing policies. Clear communication and contract terms help set expectations early so parties can budget and allocate responsibility for curative expenses prior to closing.
How can I prepare my property for a smoother title review?
To prepare for a smoother title review, gather all relevant deeds, past closing documents, mortgage payoff statements, and any documentation showing prior transfers or releases. Having records handy speeds investigation and can often clarify issues before formal record searches begin. If you suspect old liens or family transfers, provide any available affidavits or evidence of payment to facilitate resolution. Engage the title company and legal counsel early to review the title report and flag items needing attention. Early communication allows time for administrative corrections, negotiations for releases, or more extensive curative planning if necessary, reducing the chances of last-minute problems at closing.