Comprehensive Guide to Medicaid and Long-Term Care Planning
Planning for long-term care and Medicaid eligibility is a thoughtful process that helps protect your assets and ensures access to necessary care in later life. At Jay Johnson Law Firm, our approach combines careful legal planning with clear communication so families in Tazewell, Claiborne County, Tennessee can feel confident about next steps. This page explains what Medicaid and long-term care planning involves, the laws that affect eligibility, and practical strategies commonly used to preserve resources while meeting care needs. It is designed to give readers a practical foundation before scheduling a personal consultation with a member of our team.
Long-term care planning covers a range of decisions, including how to handle home care, assisted living, or nursing facility costs while maintaining family financial stability. Medicaid rules are state-specific and include lookback periods and asset limits that require careful attention. Our goal is to present options available under Tennessee law and to describe steps families can take now to reduce stress later. With an emphasis on realistic planning, this guide highlights common misunderstandings and outlines how coordinated legal documents, benefit applications, and financial steps can work together to protect you and your loved ones.
Why Medicaid and Long-Term Care Planning Matters for Your Family
Effective Medicaid and long-term care planning can create clarity and stability for individuals and families facing aging or health-related care needs. Planning reduces the risk of sudden financial hardship by addressing eligibility rules, arranging payor options, and establishing legal documents such as powers of attorney and health care directives. It also supports informed decision making so that personal wishes for care and asset distribution are respected. For many households in Tazewell, taking these steps early prevents rushed decisions during a crisis and helps maintain dignity, protect family relationships, and preserve as much of a client’s estate as practicable.
About Jay Johnson Law Firm and Our Practice in Tennessee
Jay Johnson Law Firm serves clients across Tennessee with a focus on estate planning, probate, and elder law matters including Medicaid and long-term care planning. Based in Hendersonville and serving Claiborne County and Tazewell, our firm emphasizes clear communication and practical solutions tailored to each family’s circumstances. We work to explain applicable state rules, prepare necessary documents, and help clients navigate benefit applications and appeals. Our priority is helping families make informed choices that align with their values and long-term financial goals while complying with Tennessee law and procedural requirements.
Understanding Medicaid and Long-Term Care Planning in Tennessee
Medicaid and long-term care planning in Tennessee involves more than a single legal form; it requires an understanding of eligibility criteria, state-specific asset and income rules, and timelines such as the lookback period that assess prior transfers. Planning often combines legal documents, strategic timing of transfers, and benefit applications. Families should consider both immediate care needs and longer-term goals for asset protection and legacy planning. Working with a law firm familiar with Tennessee Medicaid rules helps ensure planning steps are appropriate, documented, and timed correctly to reduce unexpected disqualification or delay in benefits.
The process typically covers assessment of countable assets, creation or review of powers of attorney and healthcare directives, consideration of irrevocable trusts when appropriate, and assistance completing Medicaid applications. Each case requires careful review of income limits, exemptions, and possible allowances for community spouses or dependents. Some clients will need to explore private pay options while others may pursue Medicaid eligibility. Clear explanations of the rules and realistic timelines help families set expectations and proceed in a way that balances care needs with preservation of family resources.
What Medicaid and Long-Term Care Planning Entails
Medicaid and long-term care planning refers to the legal and financial steps taken to ensure a person can access funding for long-term services while minimizing unnecessary loss of assets. This planning addresses the interplay between public benefit rules and private resources, documenting the client’s wishes and legal authority for decision makers. It includes preparing or updating wills, powers of attorney, advance directives, and sometimes trust arrangements that fit within Tennessee law. The objective is to create a legally sound pathway to care funding that supports the client’s goals and respects applicable eligibility timelines and reporting requirements.
Key Elements and Common Processes in Planning
Key elements of a practical Medicaid and long-term care plan include a thorough inventory of assets and income, timely legal documentation, careful consideration of transfer rules, and coordination with financial advisors when necessary. The process often begins with an assessment meeting followed by preparation of required documents and a plan to qualify for benefits when needed. Additional steps may include creating a durable power of attorney, preparing a medical directive, and advising on allowable transfers or spend-down strategies. Documentation and communication with family members ensure the plan functions smoothly when care becomes necessary.
Key Terms and Glossary for Medicaid Planning
Understanding common terms used in Medicaid and long-term care planning helps families navigate the process and communicate effectively with providers and government agencies. Terms commonly encountered include asset lookback, countable assets, community spouse resource allowance, transfer penalty, and income caps. Familiarity with these phrases reduces confusion when reviewing eligibility notices or completing applications. This glossary section provides concise explanations so readers can reference definitions quickly and apply them to their situation when discussing strategies or evaluating options with legal counsel and financial professionals.
Lookback Period
The lookback period is the time frame that Medicaid uses to review transfers of assets prior to an application to determine whether such transfers were made to qualify for benefits. In Tennessee, this period typically covers a number of years and can result in a period of ineligibility if uncompensated transfers are found. Understanding the lookback rules helps families plan early and avoid penalties. Documentation and timing of transfers are important considerations when developing a strategy to secure care funding without breaching Medicaid’s transfer restrictions.
Countable Assets
Countable assets are resources that Medicaid considers when determining eligibility for long-term care benefits. These may include bank accounts, investment accounts, and other resources that exceed established limits. Certain assets are exempt or treated differently, such as a primary residence under specific conditions, a vehicle, and irrevocable trusts in limited instances. A careful inventory and categorization of assets is necessary to determine what needs to be addressed in a plan to meet Medicaid’s resource limits while preserving as much value for the individual and their family as permitted under Tennessee law.
Transfer Penalty
A transfer penalty is a period during which an applicant is ineligible for Medicaid benefits because assets were transferred for less than fair market value within the lookback period. The penalty is calculated based on the value of the transferred assets and the cost of care in the state. Addressing potential penalties early and documenting the reasons for transfers can mitigate unintended ineligibility. Legal planning seeks to structure transfers and resource use in ways that either avoid penalties or minimize their impact on access to needed care and family finances.
Community Spouse Resource Allowance
The community spouse resource allowance protects a portion of a couple’s assets when one spouse requires long-term care and the other continues to live at home. This allowance ensures the spouse who remains in the community has necessary resources for daily living. State rules determine how much may be retained and how income is treated. Proper planning involves evaluating both spouses’ financial needs, coordinating with Medicaid rules, and documenting financial arrangements so the community spouse can maintain living standards while the institutionalized spouse qualifies for care benefits.
Comparing Limited vs Comprehensive Planning Approaches
Families often weigh a limited approach, which addresses immediate paperwork and a few key documents, against a comprehensive approach that includes broader planning for eligibility, asset protection, and legacy goals. A limited plan may resolve urgent needs quickly and at lower initial cost, while a comprehensive plan anticipates future care needs, addresses tax or inheritance concerns, and coordinates with financial strategies. Deciding between these approaches involves evaluating the predictability of care needs, the complexity of the estate, family dynamics, and the potential for changes in health or financial circumstances over time.
When a Targeted, Short-Term Plan May Be Appropriate:
Immediate Documentation Needs
A limited approach can be appropriate when an individual requires quick completion of legal documents such as a durable power of attorney and a medical directive to address imminent decisions. In these situations the priority is ensuring legal authority is in place so family members can act and medical wishes are respected. For households with straightforward finances and a short-term need for assistance, a focused plan that addresses the immediate gap can stabilize the situation while preserving options for further planning if circumstances evolve.
Lower Complexity Financial Situations
When the family’s resources are modest and the asset structure is uncomplicated, a limited planning strategy may meet needs without extensive restructuring. This path might emphasize completing essential estate documents and initiating an application for benefits rather than creating trusts or complex transfers. It can also be suitable for people who intend to cover short-term care costs privately and want to address only the immediate legal paperwork. A limited plan can be the first step with the option to expand planning later as needs change.
Why a Thorough Planning Strategy Often Works Better:
Complex Asset and Family Situations
A comprehensive planning approach is typically necessary when families have multiple assets, business interests, or complex family arrangements that require careful coordination to preserve value and ensure fair distributions. It allows for assessment of potential eligibility hurdles, integration with estate planning goals, and consideration of trusts or other arrangements that meet legal requirements. Comprehensive planning reduces the risk of unforeseen complications that can arise from transfers, taxation, or family disputes and provides a clearer pathway for long-term care funding under Tennessee rules.
Anticipating Future Care and Financial Changes
Planning comprehensively is beneficial when there is a reasonable likelihood of significant care needs or when the financial picture may change over time. A full plan addresses contingency planning, options to protect assets while accessing benefits, and coordination with retirement income or insurance. By building a plan that looks ahead, families can reduce stress if care becomes necessary, avoid rushed decisions under pressure, and create legal structures that better align with long-term goals for legacy and family support within the framework of Tennessee Medicaid rules.
Benefits of Taking a Comprehensive Planning Approach
A comprehensive planning process helps ensure continuity of care, clearer protection of assets, and established decision-making authority in the event of incapacity. It also allows families to coordinate Medicaid planning with broader estate objectives, such as minimizing probate delay and organizing distributions according to the client’s wishes. Effective planning can reduce family conflict by documenting roles, expectations, and the legal rationale for financial decisions. This approach tends to produce more durable results and greater peace of mind than addressing only the most urgent items as they arise.
Comprehensive planning often identifies opportunities to use allowable exemptions, properly structure transfers, and time applications to reduce penalty exposure. It supports continuity for a surviving spouse by ensuring resources are allocated to meet household needs while qualifying the other spouse for care benefits. Additionally, a full plan can include long-term directives for medical decision making and inheritance planning that reflect family values. By coordinating legal documents, financial considerations, and benefits planning, families obtain a cohesive roadmap to navigate aging and health-related transitions.
Stronger Protection for Assets and Eligibility
One major benefit of comprehensive planning is the ability to protect assets while meeting Medicaid eligibility criteria through lawful strategies tailored to the individual’s circumstances. This might include structuring allowable transfers, documenting expenses that reduce countable resources, and ensuring legal instruments are properly executed to avoid delays. Proper planning decreases the likelihood that a family will deplete assets unnecessarily paying for care, and it clarifies what resources remain for a spouse or heirs. The result is a more predictable financial outcome during what can be a difficult time.
Greater Clarity and Reduced Family Stress
Comprehensive planning provides clear guidance about who will make decisions and how costs will be handled, reducing uncertainty and potential disputes among family members. With legal documents in place and a thoughtful benefits strategy, families can focus on caregiving and support rather than emergency financial decisions. This clarity helps preserve relationships and saves time that would otherwise be spent correcting avoidable errors or dealing with creditor claims. The proactive approach supports both immediate care needs and long-term peace of mind for everyone involved.
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Practical Tips for Medicaid and Long-Term Care Planning
Start Planning Early
Beginning Medicaid and long-term care planning sooner rather than later provides more options and flexibility. Early planning allows for legally appropriate timing of transfers, preparation of necessary documents, and coordination with financial advisors. When families act proactively they reduce the chance of penalties from the lookback period and can put measures in place to protect a spouse’s living standard. Early planning also gives loved ones time to discuss preferences and responsibilities, creating a thoughtful plan that reflects the client’s values and practical needs in Tennessee.
Document Everything Carefully
Coordinate Planning with Family Members
Including family members in planning conversations early helps align expectations and reduces conflict later. Discussing who will manage finances, visit care facilities, or manage property can provide clarity when health declines. Family participation also ensures that decision makers understand the client’s legal documents and where to find critical information when it’s needed. Open communication about financial arrangements and care preferences supports coordinated action during times of transition and helps preserve relationships while addressing the practical needs associated with long-term care.
Why You Should Consider Medicaid and Long-Term Care Planning
There are many reasons to consider formal Medicaid and long-term care planning, including protecting a spouse’s financial security, making sure medical and personal wishes are documented, and reducing the risk of losing assets to care costs unnecessarily. Proper planning also prepares families for the administrative requirements of benefit applications and helps avoid costly mistakes made under pressure. For those with growing health concerns or aging parents, planning provides a structured approach to balancing care needs with financial stewardship and safeguards the ability to leave a legacy within the bounds of Tennessee law.
Another key reason to pursue planning is to reduce uncertainty and family stress when decisions become necessary. A well-prepared plan establishes authority for financial and medical decisions, outlines care preferences, and clarifies how resources will be used. It can preserve resources for a surviving spouse or heirs by using lawful strategies to meet eligibility requirements. Families who take time to plan are better positioned to respond to changes in health and finances without being forced into hasty or regrettable choices during a crisis.
Common Situations Where Planning Is Needed
Planning is commonly required when an individual is diagnosed with a progressive condition, when care needs increase unexpectedly, when a spouse requires long-term facility care, or when family members anticipate losing time at work to provide care. It is also appropriate when there are significant assets, business interests, or blended family structures that need careful legal direction. These circumstances benefit from early legal planning to ensure Medicaid eligibility can be achieved when necessary and to protect resources for both the person receiving care and their family.
Increased Care Needs After a Hospitalization
A sudden hospitalization that leads to ongoing care needs often triggers Medicaid planning because families must act quickly to secure benefits and manage costs. Planning under these circumstances includes reviewing available resources, completing Medicaid applications, and ensuring legal documents allow designated family members to make decisions. Timely action and clear documentation can make the difference between extended private payments and a more managed transition to public benefits. Families should gather financial records and consult a law office familiar with Tennessee rules to move efficiently through the process.
Spousal Care and Resource Protection
When one spouse requires institutional care, planning focuses on protecting the community spouse’s financial stability while qualifying the other spouse for Medicaid coverage. Issues to address include division of resources, allowable income adjustments, and ensuring the community spouse retains sufficient funds for daily living. Proper planning anticipates these needs and uses legal tools to document arrangements. This helps avoid unnecessary depletion of shared assets and preserves the quality of life for the spouse who remains at home while the other receives necessary care.
Planning Ahead for Chronic Conditions
For families managing chronic health conditions, forward-looking planning helps create a durable strategy for future care, financial management, and legal decision making. Addressing these matters before a crisis occurs allows time to implement lawful techniques to prepare for potential long-term needs and to ensure that wishes for care are clearly documented. It also gives families the opportunity to coordinate resources and reduce administrative friction when benefits are needed. A proactive plan supports smoother transitions and better outcomes for both the individual and their loved ones.
Local Medicaid and Long-Term Care Planning Services in Tazewell
Jay Johnson Law Firm is ready to assist residents of Tazewell and Claiborne County with Medicaid and long-term care planning tailored to Tennessee law. We help gather required documentation, prepare legal instruments, and coordinate application steps to pursue benefits when needed. Our approach emphasizes clear communication about timelines, potential penalties, and practical measures to protect resources for a spouse or heirs. Families can call our office to schedule a consultation to review options, ask questions about eligibility, and begin creating a plan that fits their circumstances.
Why Choose Jay Johnson Law Firm for Medicaid Planning
Jay Johnson Law Firm focuses on delivering practical, legally compliant planning services that address the needs of Tennessee families facing long-term care decisions. Our firm assists with the preparation of documents, analysis of resource strategies, and completion of Medicaid applications, while explaining the rationale behind each step. Clients benefit from a process that aims to reduce uncertainty and maintain dignity throughout planning and care transitions. We emphasize responsiveness and the clear presentation of options so families can make informed choices aligned with their values.
Our team helps clients in Tazewell by reviewing financial situations, clarifying eligibility criteria, and advising on allowable measures to protect resources where appropriate under state law. We aim to create tailored plans that reflect family circumstances and priorities, whether the focus is immediate document preparation or a comprehensive strategy for long-term care funding. We support families through each stage of the process, from initial assessment to application submission and follow-up communications with benefits offices, while keeping clients informed of expected timelines.
Choosing a knowledgeable legal partner helps families avoid common pitfalls such as incomplete documentation, missed deadlines, or improperly executed transfers that can delay benefits. Our office gives attention to details that matter in Medicaid reviews, helps coordinate with financial advisors or care providers as needed, and strives to reduce stress for both the client and their family. We welcome conversations about individual goals and constraints and offer guidance that is practical, legally sound, and focused on maintaining quality of life during transitions.
Schedule a Consultation with Our Tazewell Team
How the Medicaid Planning Process Works at Our Firm
Our legal process begins with an intake meeting to gather a complete picture of assets, income, health needs, and family dynamics. We then identify planning options that align with Tennessee Medicaid rules and your goals, explain potential timelines and outcomes, and prepare necessary documents. If application for benefits is needed, we assist in completing forms and compiling supporting evidence. We continue to monitor the application, respond to agency questions, and advise on follow-up actions. Throughout the process we prioritize clear communication and documented steps.
Step One: Assessment and Document Preparation
The initial phase focuses on collecting financial and medical information, reviewing current estate planning documents, and identifying immediate legal needs. We assess countable assets, outstanding obligations, and any prior transfers that could affect eligibility. Based on this assessment, we prepare or update powers of attorney, health care directives, and any other documents necessary to ensure legal authority and clarity for decision makers. This step lays the groundwork for follow-up planning and benefit applications while recording the client’s preferences for care and asset management.
Gathering Financial and Medical Documents
Collecting accurate financial records and medical reports is critical to a successful application and planning process. We request bank statements, titles, account summaries, insurance policies, and medical summaries to verify income and assets. This documentation supports decisions about allowable exemptions, potential transfer treatments, and the timing of applications. Organizing these materials early prevents delays, clarifies options, and allows our team to identify realistic strategies for meeting Medicaid eligibility requirements while protecting the client’s financial interests within Tennessee law.
Preparing Legal Documents and Directives
During the first step we prepare or update essential legal documents such as durable powers of attorney and advance medical directives. Those documents designate who will manage finances and medical decisions if the client becomes unable to do so and include instructions that align with the client’s values. Properly executed directives reduce confusion and provide legal authority to act on the client’s behalf. This phase ensures that decision-makers are ready to manage affairs while a benefits strategy is implemented.
Step Two: Eligibility Strategy and Application
The second step centers on developing an eligibility strategy and preparing the Medicaid application with supporting evidence. We analyze whether asset restructuring, spend-downs, or protective arrangements are appropriate and lawful under Tennessee rules. After selecting a strategy, we complete the required application forms, compile documentation, and submit the application to the appropriate state agency. We advise clients about expected timelines and potential outcomes so families understand the process and can plan for interim care funding if needed.
Determining Lawful Asset Treatment
This stage involves determining which assets are countable, which are exempt, and whether transfer timing can be adjusted to reduce penalties. We review possible approaches such as permissible transfers, allowable spend-downs for medical expenses, and options that protect a community spouse. Every recommendation is evaluated against Tennessee Medicaid rules to ensure compliance. Clear documentation of the client’s financial activity and intent is important to support an application and to reduce the risk of penalty or denial due to misinterpretation of transfers.
Submitting the Application and Monitoring Progress
Once the plan is in place we submit the Medicaid application and supporting documents to the state agency and monitor the review process closely. Our office responds to requests for additional information, helps address any discrepancies, and communicates with agency representatives when necessary. Proactive follow-up helps ensure the application proceeds without unnecessary delay. We keep clients informed about status updates and next steps so families can coordinate care arrangements while awaiting the agency’s decision.
Step Three: Post-Application Support and Ongoing Planning
After application submission and eligibility determination, ongoing planning may be necessary to manage benefits, respond to audits or appeals, and adjust documents as circumstances change. We assist with appeals if an application is denied, update legal documents when family or financial situations evolve, and recommend revisions to align with new care or estate planning goals. Continued oversight ensures the initial plan remains effective and that the client’s wishes are maintained as health or financial conditions change over time.
Handling Appeals and Agency Reviews
If an application is denied or additional review is required, our firm assists with the appeals process by preparing responses, gathering supplemental documentation, and representing the client in hearings if needed. Timely and organized responses to agency inquiries can resolve disputes and clarify eligibility. We help families understand their rights and options during appeals and work to secure a favorable outcome that addresses care needs and financial considerations under Tennessee law.
Updating Plans as Needs Change
Long-term needs and family circumstances often change, making periodic review of legal documents and benefit strategies important. We help clients update powers of attorney, medical directives, and estate plans to reflect current wishes and to incorporate new financial realities. Revisiting the plan ensures that it continues to meet objectives for care, asset protection, and family support. Ongoing communication enables proactive adjustments that reduce the risk of future complications and maintain alignment with evolving goals.
Frequently Asked Questions About Medicaid and Long-Term Care Planning
What is Medicaid planning and why does it matter in Tennessee?
Medicaid planning involves organizing finances and legal documents to align with Medicaid eligibility rules so that a person can access public benefits for long-term care while protecting allowed assets. In Tennessee, rules address how assets and income are counted, exemptions for certain property, and lookback periods that review prior transfers. Understanding these state-specific details is essential to create a lawful plan that meets care needs and protects family resources. A careful assessment of financial records and goals is the first step toward an effective plan. Planning matters because it reduces the risk of unexpected denials, lengthy delays, or loss of resources that could otherwise be preserved for a spouse or heirs.
How does the lookback period affect Medicaid eligibility?
The lookback period is a timeframe during which Medicaid reviews transfers of assets to determine if they were made for less than fair market value to qualify for benefits. In Tennessee, transfers made within this period can lead to a period of ineligibility known as a transfer penalty. The length and impact of the penalty depend on the value of the transfer and the state’s cost of care calculations. Because the lookback can affect eligibility, it is important to plan transfers carefully and consult with counsel to understand how timing and documentation influence outcomes.
Can I protect my home while qualifying for Medicaid?
Protecting a primary residence while qualifying for Medicaid is possible under certain conditions, such as when a spouse lives in the home, when a dependent relative lives there, or when a lien is placed to preserve the state’s recovery rights. Tennessee law includes specific rules about how a home is treated in eligibility calculations. A tailored plan examines ownership, occupancy, and potential strategies such as life estates or liens to balance the desire to preserve a home with the requirements for benefits. Professional guidance helps identify lawful approaches that suit the family’s long-term objectives.
What documents are essential for long-term care planning?
Essential documents for long-term care planning include a durable power of attorney for finances, an advance medical directive or living will, health care proxy designations, and an up-to-date will. These documents appoint trusted decision makers and articulate medical preferences, which are critical if an individual becomes unable to communicate wishes. In addition, financial records, account statements, property deeds, and insurance policies are necessary for benefits applications. Having these documents organized expedites the application process and helps ensure decisions reflect the client’s intentions.
How can spouses preserve financial stability when one spouse needs care?
Spouses can preserve financial stability through allowances and strategies recognized by Medicaid, such as the community spouse resource allowance and protected income rules. Planning evaluates income sources, counts assets appropriately, and considers allowable transfers or spend-downs to meet eligibility while retaining sufficient resources for the community spouse. Clear documentation and timely action help protect household funds and living standards. Consulting with legal counsel early ensures that the spouse at home has the necessary resources and that benefit strategies are implemented within Tennessee’s regulatory framework.
Are gifts to family members always disallowed for Medicaid purposes?
Gifts to family members are not universally disallowed, but transfers for less than fair market value during the lookback period can trigger penalties that delay Medicaid eligibility. Some transfers may be exempt or permissible depending on purpose and timing, but generally unplanned gifts can complicate or jeopardize benefit applications. Proper planning looks for lawful ways to manage resources and documents the intent behind transfers to reduce the risk of penalty. Legal guidance helps evaluate whether a transfer is allowable and how it will be treated under Tennessee rules.
What costs can be used to reduce countable assets?
Certain costs can be used to reduce countable assets, such as unreimbursed medical expenses, payments for care services, and necessary household expenses that are documented. These allowable expenditures may lower an applicant’s resources and support qualification. Careful record keeping of payments and receipts is essential to prove that funds were spent for covered purposes. During planning, we review expenses and advise on legitimate spend-down approaches that comply with state rules and support an application for Medicaid benefits without unnecessary disputes.
How long does the Medicaid application process typically take?
The Medicaid application process timing varies depending on the completeness of documentation, the complexity of the financial situation, and the workload of the state agency. Some applications are processed in a matter of weeks while others may take longer if additional documentation or verifications are needed. Promptly providing requested records and responding to agency inquiries can shorten processing time. Our role includes preparing a complete application package and following up with the agency to address any questions quickly so families experience fewer delays while arranging care.
What options exist if a Medicaid application is denied?
If a Medicaid application is denied, options include providing additional documentation, requesting reconsideration, or filing an appeal within designated timeframes. Denials may result from incomplete paperwork, misunderstanding of asset treatment, or timing issues. Our firm assists clients in reviewing the denial reason, gathering supporting evidence, and pursuing appeals or administrative remedies. Timely professional assistance increases the likelihood of overturning a denial and securing benefits, while also advising on interim funding alternatives during the review process.
How do I start the Medicaid planning process with your firm?
To begin Medicaid planning with our firm, contact Jay Johnson Law Firm to schedule an initial consultation where we collect background information and financial records. During the first meeting we outline possible options, explain timelines and likely outcomes, and identify documents to prepare. From there, we develop a tailored plan, assist with applications, and provide ongoing support through submission and any necessary follow-up. Families in Tazewell can reach our office by phone or request an appointment online to discuss their circumstances and begin creating a plan that meets Tennessee’s legal requirements.